Find answers to common questions about accounts, funding, and platform features.
General Questions
ProstakeDex is a digital investment and trading platform that provides clients with portfolio management, funding tools, and access to structured investment products. Our team focuses on secure operations, transparent reporting, and responsive client support.
Any individual aged 18 or older may register, subject to identity verification and applicable regional requirements. Accounts cannot be opened on behalf of minors.
Click the login button. On the form function, there is an option to reset your password if you forget your previous password.
Investment & Deposits
Our program minimum deposit is $10. You can invest $10 from your eWallet account. Profit from the $10 deposit can be withdrawn at the end of the investment period or you can re-invest from your account balance.
Members can invest with Bitcoin, Tron, Ethereum, USDT, Perfect Money, Payeer, and Bitcoin Cash. Kindly note that you can contact us for other deposit options if you cannot use any of the options listed on this page.
All deposits made on this site are logged instantly. You should also get an instant email notification about this deposit.
Withdrawals
Login to your account using your username and password and check the Withdraw section. Withdrawals are processed manually all 7 days of the week and within 0 - 24 hours after withdrawal submission. You must withdraw into the same payment method used for the website (e.g. Bitcoin Deposit must be withdrawn into Bitcoin wallet).
We do not charge a fee for withdrawal. The payment fee for withdrawal is determined by your payment processor, we do not have control over such fee. We send exactly the amount submitted by you.
The minimum withdrawal amount is only $0.10 for Perfect Money and Payeer, and for crypto-currency like Bitcoin and Bitcoin Cash minimum withdrawal is $0.5. The maximum withdrawal amount has no limit.
Account & Security
The commission for a referral is added to the account balance as soon as they are earned. You can make withdrawal of the commission from your account balance. Processing of commission takes between 0 - 24 hours as it is processed manually by our team.
We always change account email manually from our office for security reasons. You may need to contact us to change your email address. eWallets address/accounts can be modified directly from your account area by clicking the "Edit Account" button.
ProstakeDex uses industry-standard security controls including encrypted connections and account safeguards. All investments carry risk, and clients should review product terms before committing funds.
